Solar Sea Walk, Underseawalk Ltd

Highly unprofessional. Called us at 9.30. Took is too boat at 10.30. Boat was not even ready. Took another 15 minutes to get things ready. ONE PERSON'S OXYGEN TUBE STOPPED WORKING. Luckily was brought up in time and new helmet was given. Location was not good. Very few fishes. Casual approach was scary at times Specially when the motorboat taking is to the site stopped midway.

We did the solar underwater sea walk on a Saturday. We had enquired on Friday for doing it on Friday itself but the slots were not available and we had to book it for the next day. The beach is very beautiful with different hues of blue and …

These guys are thieves. They cancel your dive and don’t even bother to inform you. You’ll have to make a real effort just to get in touch with the company and find out that your trip has been cancelled. And if you want a refund, you’ll have to go there in person. I don’t even know whether they actually refund people on the spot, but I paid by card, and on the day the trip was supposed to happen (but didn’t), I had to leave. So I couldn’t come back to pick up cash in person. They promised they would refund the money back to my card, since that’s how I paid, but nothing ever happened. It’s been more than two weeks and I still don’t have my money. And for the past week they haven’t even been replying to me. Think twice before you book with this agency — you may not get the service, and you may not get your money back either. I strongly do not recommend dealing with them; I can confidently call the organizers thieves. If needed, I can provide screenshots of our messages.