Mantamaria Divecenter

We had a reservation for the snorkel with mantas. The staff was rude and not welcoming at all, they didn't explain anything about the route we were going to do, the time it would take... Moreover the sea conditions were not good and we …

Very bad experience unfortunately (1 year ago). I had e mailed and called the centre before our trip to make sure we booked some dives with them. Once we got to the centre, the day before the dive, to make sure everything was in order, we got treated horribly. We were told that we did not answer their last e mail (true, there was just nothing else to say, we had already had several e mails back and forth to confirm the dives) and that we were lucky that there might be space for us in the next few days. It felt as if it was almost an annoyance that we were there in the first place. I can't emphasize enough how rude the staff was, although this was really just 1 person of the staff in particular... Both me and my partner felt stressed and, frankly, a bit unsafe. The general environment was quite stressful and unorganized. I went to ambrosio diving with mantas while my partner went on a different dive. Overall, once on the boat, I had a good time with the staff and the dives although, of course, those are quite challenging dives being in the middle of the Atlantic. My partner did not have enough experience to dive Ambrosio, so he went on a separate dive. He was quite confused by the guide and overall it was a bad experience for him. The briefing before the dive was not good enough. If I could go back I would definitely contact another one of the diving centers in Santa Maria which, we heard, are much better.

We were very excited to scuba dive in Santa Maria, and we can’t regret more trying to book with this center. When we talked to the person in charge we could already feel that organisation …